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The dictionary without the jargon

If someone sells you a website and can't explain these 29 words, you're off to a bad start. Here they are, no smoke, so you negotiate knowing what you sign.

3

301
The permanent redirect: if a page moves, the 301 takes visitors and Google to the new address without losing what they'd earned. Read the guide →

A

Alt (alternative text)
The description of an image for people who can't see it and for Google. Not “image1.jpg”: “shopfront on Calle El Agua”. Read the guide →

B

Backup
A snapshot of your site kept in case something breaks. It runs on its own and restores in minutes, losing no copy or prices. Read the guide →
Breakfast menu
Your morning offer published where it's readable on a phone, with prices and a photo of the star breakfast. Read the guide →

C

Conversion
The moment a visitor does what you want: call, message or book. A site with traffic and no conversions is failing at something. Read the guide →
Core Web Vitals
Google's scores for whether your site is fast and doesn't jump while loading. Measured on mobile, not your laptop. Read the guide →
CTA
The call to action: the button you want pressed (“Book now”, “Call us”). If there isn't a clear one on screen, the visit ends in nothing.

D

Digital menu with QR
Your menu online at an address that never changes: the table QR always points there, whatever you update. Readable without zoom and indexed by Google, unlike a PDF. Read the guide →
Direct order
The customer orders from you (WhatsApp or your system) instead of a platform taking up to 30%. Every direct order is margin you keep. Read the guide →
Domain
Your website's address (yourbusiness.com). Registered in your name, like the shop's phone number: it's yours, not ours. Read the guide →

G

Paid ads: you appear at the top today and pay per click. Useful to buy time while free rankings mature. Read the guide →
Google Business profile
Your business listing on Google Maps: hours, photos, reviews and a call button. It's the first thing people see when searching “near me”. Read the guide →
Google reviews
What other customers say about you on your Maps listing. It's the tie-breaker when someone compares three similar businesses. Read the guide →

H

Hosting
The server where the site lives: a yearly rent of €60–90 paid straight to the provider, with no markup from us. Read the guide →
hreflang
The tag telling Google a page has a version in another language. Without it, the English version competes with the Spanish one and both lose. Read the guide →
HTTPS
The padlock in the browser bar. Without it Chrome warns your site “is not secure” and visitors leave. Always included.

K

Keyword
What your customer types into Google. “Hairdresser in Carretera de Cádiz” is one; “personal brand” interests nobody.
Kit Digital
The European subsidy for digitising businesses. We don't work with it, and our blog explains why, straight up. Read the guide →

L

Landing page
A single page built for one thing: getting the visitor to contact you. It's what we give away as your first site, with no menus to distract.
The mandatory text saying who you are and how your site uses data. Without it, your contact form breaks the law. Read the guide →
Local SEO
The same work for “near me” searches: your neighbourhood, your Google Maps listing and your reviews. Read the guide →

O

Online pre-order
Customers place orders (cakes, Christmas suckling pig, half a lamb) with date and details from the site or WhatsApp. No order lost between chats. Read the guide →

R

Responsive
The site adapts itself to phone, tablet and desktop. Not an extra: 60% of your visits come from a phone.

S

Search Console
Google's free tool showing which searches find you and what's broken. We set it up and teach you to read it.
SEO
Getting Google to show you when someone searches for what you sell. Not magic: structure, copy, speed and reviews, in that order. Read the guide →
Sitemap
The index of your site that we hand to Google so it knows which pages exist and which are new. Without it, you're found later.
Structured data
The small print that tells Google what you are (local business, FAQ, article). It's what makes your result look fuller. Read the guide →

W

Web analytics
Knowing how many people come in, where from and how many write to you. Without measuring, every decision is a blind bet. Read the guide →
Wireframe
The skeleton of the site before designing it: what goes in each block and in what order. Changed in minutes, it avoids redesigning three times.
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